Headstone FAQ — Permits, Costs & Timescales

Memorial prices vary depending on the type, size, stone colour, and any additional features. Here's a general guide:

• Lawn headstones: From £1,400 fully installed
• Kerb memorials: From £2,500 fully installed
• Cremation memorials: From £650 fully installed
• Renovations: From £350 depending on work required

All our prices include installation and a 10-year guarantee. We'll provide a detailed quote with no hidden fees after understanding your requirements.

We split payment into two stages to give you peace of mind:

• 50% deposit when you confirm your order (plus any permit fees)
• Remaining 50% when the memorial is ready for installation

We accept bank transfer, credit/debit cards, and cheques. You'll never pay the final balance until you've approved the completed work.

The typical timeline from order to installation is 12-20 weeks. This breaks down as:

• Permit approval: 4-12 weeks (depends on the cemetery)
• Manufacturing: 3-4 weeks
• Installation: Within 2 weeks of permit approval

We keep you informed at every stage and will give you a more precise estimate based on your specific cemetery. Some cemeteries have faster processing times than others.

Yes, all cemeteries require a permit before a memorial can be installed. This is to ensure the memorial meets their specifications and is placed on the correct grave.

Don't worry - we handle the entire permit process for you. We'll submit the application, chase progress, and keep you informed every step of the way.

Permit fees typically range from £200-£500 depending on the cemetery and type of memorial. The permit fee is charged by the cemetery and is not included in our memorial price — we'll confirm the exact amount for your chosen cemetery in your quote.

Not always. Some cemeteries only permit lawn-style memorials (headstone only), while others allow full kerb sets.

We can check the regulations for your specific cemetery and advise on what's permitted. Contact us with your cemetery name and we'll confirm the options available to you.

Only the registered grave owner (or their authorised representative) can apply for a memorial permit. This is the person named on the Deed of Grant or Exclusive Right of Burial.

If the original owner has passed away, ownership may need to be transferred before a memorial can be installed. We can advise on this process.

Absolutely. Many families choose to be present, and you're welcome to attend. We'll coordinate the date and time with you.

If you'd prefer not to attend, that's completely fine too. We'll send you photographs once the memorial is installed so you can see the finished result.

Most cemeteries require a waiting period of 6-12 months after burial before a memorial can be installed. This allows the ground to settle properly.

You can order and design your memorial during this time - we'll coordinate the installation date once the waiting period has passed and the permit is approved.

Granite memorials are low-maintenance, but a gentle clean every few months helps keep them looking their best:

• Use clean water and a soft cloth or sponge
• Avoid harsh chemicals, bleach, or pressure washers
• Remove leaves and debris regularly
• For stubborn marks, a little washing-up liquid is fine

For detailed guidance, see our Memorial Care Guide.

Yes. It's common to add additional names, dates, or messages to an existing memorial. This can often be done on-site without removing the memorial.

We'll need a permit for additional inscription work, just like the original installation. Contact us to discuss your requirements.

All our memorials come with a 10-year guarantee covering:

• Structural integrity of the stone
• Quality of the inscription and gilding
• Installation workmanship

This doesn't cover natural weathering or damage caused by vandalism or third parties, but we're always here to help with repairs and maintenance work.